Factory Reset Windows 10 Device


Notes:




Step 1 - Boot into Safe Mode


Method 1 (if you still have access to windows)

  • Search for Recovery from the start menu
  • Under Advanced startup, select Restart now


Method 2 (forgot windows PIN or p/w)

Start System Restore in Safe Mode


To access the Safe Mode options, you must shut the laptop three times via the power button.


  1. Turn on the laptop and wait till the logon screen appears.
  2. Hold the power button down until the laptop shuts down completely (power light will be off there will be no sound coming from laptop)
  3. Repeat steps 1 & 2 three times


Step 2 - Reset this PC from Safe Mode





Choose Troubleshoot > Reset this PC > Keep my files